With an aim of discussing challenges and solutions of digital transformation, the “Digital Nation” Forum was organized on October 8 at Tuushin hotel. During the forum, corresponding officials underlined the importance of coherence and collaboration of public organizations in the digital transformation.
“There were some barriers even though we digitized state services. But now, more attention is being given to solutions to receive state services at all stages from the mobile phones. We have introduced the “E-Mongolia” digital system, which provides citizens with 181 types of state services from their mobile phones, at starters. Further development of the system will allow citizens to receive around 1500 types of services at all levels of government organizations using their mobile phones. This renovation work will be carried out in seven years. If we become a digital nation through the successful realization of digital transformation, we can resolve issues related to corruption. Bureaucracy in government services causes corruption. At today’s forum, public and private organizations are discussed together how to improve coherence between public organizations and ensure information security. The digital transformation will also provide possibilities to transfer into a performance-based salary system by eliminating duplication of functions of government agencies,” Chief of the Cabinet Secretariat L.Oyun-Erdene said.
According to the statistics, a citizen spends 1.30 hours on an average to receive a state service. Introduction of E-Mongolia system has many advantages including saving of citizens’ time and money and balancing work loading of civil servants.
Director of the National Road Transport Center B.Gursoronzon said that government organizations should work coherently. Within the digital transformation works, our organization needs to develop cooperation with Hur system, Dan system, Communications and Information Technology Authority, License Center of General Police Agency, and registration system of the General Authority for State Registration. In general, it is necessary for government organizations to exchange information through Hur system. Currently, the E-Mongolia system is offering nine types of road transport services to the citizens.
Head of Information Technology Department of Mobicom Corporation LLC B.Munkhzorig noted the importance of public-private partnerships in the digital transformation. As having a smart city, we can resolve traffic jams with the help of artificial intelligence. In other words, it is possible to tackle traffic jam issues based on data by using technological achievements. A smart city is a data-based solution to solve problems.