The Communications and Information Technology Authority and the Bank of Mongolia signed a cooperation agreement today /2020.09.03/.
By concluding an agreement, all public service fees in the Communications and Information Technology Authority’s E-Mongolian online portal will be able to be paid for through the Bank of Mongolia. This will be the basis for the successful implementation of this major project.
In other words, payments for the 181 public services available will be processed in the Bank of Mongolia’s National Payment System, with every step of the transaction the customer’s transaction will be confirmed, and transactions will be transferred in real-time to the Mongolian Treasury account.
The chairwoman of Communications and Information Technology Authority, Ms. Bolor- Erdene.B, said: “The issue of public service payments has been discussed for a long time and is being resolved today. Regardless of which bank they use, citizens have the option to make payments for public services with the help of the commercial bank they use.”
Bank of Mongolia’s Payment Systems Department Director-General, Mr. Anar E. said: “The Communications and Information Technology Authority and Bank of Mongolia have signed a cooperation agreement. Under this agreement, bank customers will be able to pay any fees inquired when receiving public services with their payment cards. The Bank of Mongolia has been working with commercial banks and government agencies to digitize public service fee payments since 2016. In the past, public services were provided by their respective government agencies, but the government’s Communications and Information Technology Authority has made the E-Mongolia electronic platform available. In other words, it can be understood that all public services and their fee transactions can be done through the E-Mongolia online platform. The Bank of Mongolia, as an organization authorized to manage and regulate the payment system, operates all interbank transactions and systems. All citizens receiving public services will be processed and verified in the Bank of Mongolia’s National Payment System, and the transactions will be transferred to the Mongolian Treasury account in real-time.”
In recent years, the digitization of public services, including public service payments, are being implemented intensively. Until recently, the process of compiling all public services, including inquiries, descriptions, requests, and applications has been a multi-step process. Additionally, there has been pressure on citizens to wait in line at banks and pay high fees on top of the initial payment of these public services. This has caused a great deal of frustration among citizens by wasting time and creating inefficient costs. Although some public services have been digitized, payment services have not been able to fully digitize, preventing public services from fully becoming available online.
The Communications and Information Technology Authority and Bank of Mongolia have signed this cooperation agreement to change this situation, by delivering quick public service payments and eliminating inefficient costs.