(+976)11330781
  • Монгол хэл
logo2020
  • Home
  • About us
    • Chairwoman’s greeting
    • Introduction
    • History
    • Our mission
    • Departments and Divisions
      • Communications and Postal policy planning department
      • Information technology policy planning department
      • Public administration department
      • Broadcasting and Digital content department
  • News
  • Transparency
    • TRANSPARENCY OF ACTIVITY
      • Action plan
      • Report
      • License
      • Monitoring
      • Resolution of complaints
    • PURCHASING ACTIVITIES
      • Legal
      • Procurement action plan
      • Procurement Transparency Information
    • HUMAN RESOURCES
      • Vacancy announcement
      • Strategy
      • Ethics Committee
      • Training
      • Human resource research
      • Rules
  • Legal Framework
  • Blog
E-MONGOLIA.MN
  • Эхлэл
  • Blog
  • News
  • Chatbot now on E-Mongolia

Chatbot now on E-Mongolia

122591927_366757641317909_8954897884957404807_n
2020-10-29 09:48 146

The official Facebook page of E-Mongolia, the integrated e-service system, has now a messenger chatbot, which allows citizens to get the necessary services on time, send comments or requests, and express their opinions 24/7. The chatbot also could be used via www.e-Mongolia.mn website.

Using this messenger, several services, such as download inquiries/references or documents, make a payment, check application status, see service history or rate services will be available soon.

As a next phase, AI chatbot will able to work automatically, without human input, by communicating in Mongolian, giving necessary services onsite, and distribute the citizen’s request directly to relevant public organizations. In other words, citizens do not have to waste time checking feedbacks on their requests. 

RELATED POSTS

Revenue of Information and telecommunications sector increased by 4.0%

2021-02-20

by urantsetseg urantsetseg

ICT industry congratulated Mr. Chinzorig Gonchig, Honored Communicator of Mongolia

2021-02-09

by urantsetseg urantsetseg

“Digital Literacy” campaign will be implemented as part of the comprehensive work of the E-Nation

2021-02-04

by urantsetseg urantsetseg

Зохиогчийн эрх хуулиар хамгаалагдсан.