Mr. Bat-Erdene J, Minister of Road and Transportation informed today (28 Oct 2020) that additional 7 services related to road and transportation have included E-Mongolia, an integrated public service system.
He said that in recent years, the Government of Mongolia has issued a number of policies and resolutions concerning digitalization and digital transformation. In this connection, the Ministry of Road and Transportation is also working to digitalize its services and operations, and currently, 49 services out of a possible 90 are already digitalized. Other services will be provided step by step as stated in the Government Action Plan 2020-2024. So today, 7 road and transport services joined to E-Mongolia system, and all other services of our sector will be involved in the system very soon. Within the framework of Government initiative to provide digital transformation, the Ministry has developed a Master Plan of smart transportation and been approved National Programme on Smart Transportation System by the Government.
Meantime, as one of stakeholder of Smart Government project implemented by the Cabinet Secretariat of the Government Mongolia, the Ministry is also working how to improve the activity coordination between public agencies, he added.
Ms. Bolor-Erdene, Chairwoman of CITA mentioned that since the launching of E-Mongolia total of 61 829 people downloaded the mobile application, 138 891 people already got services using the system and 166 590 have accessed the system. In less than a month, citizens have been actively using the system and provide their comments and feedback. Citizens who are requested to reissue ID cards or foreign passports are already started to get their documents on hand. E-Mongolia chatbot is available since yesterday, so citizens could get the necessary information using this chatbot 24/7. We are working hard to add every day at least one service to the system. For example, a voice-to-text service using the Chimege system will be available very soon. This could enable voice commands on the E-Mongolia app, which will be very helpful and useful for persons with disabilities.
Following 7 services, including 3 types of references and 4 types of multi-way services, are now available on E-Mongolia system.
- State registration reference of vehicles
- Reference for technical diagnostic and inspection
- Deregistration of vehicles
- Request to reissue the vehicle license
- Request to change the vehicle license
- Request to reissue the specialized driver license etc.