To cooperate in digitalizing of non-bank financial sectors

Financial Regulatory Commission has agreed to join E-Mongolia public service integrated platform and signed MoU with CITA, today (14 Oct 2020).  Joining E-Mongolia, FRC will have an opportunity to digitalize operations of the non-banking financial sector, including the stock exchange, insurance, and non-bank financial organizations, as well as saving and credit unions. It also will enable the services of regulatory commissions and institutions more close, open, and accessible for citizens and business entities. Especially, the Sandbox development environment aiming to incubate Fintech industries, which make services more easy and prompt and bring the financial sector to the new level at this time of rapid development of ICT, will be improved. Based on the digital signature, various agreements and contracts regulating financial relations, such as deposit or loan agreements, collateral deals, and insurance contracts, etc., could be provided.      The purpose of the MoU is to jointly implement goals stated in Government Action Plan 2020-2024, coordinate the activities, and digitalize the non-bank financial sector. In other words, to accept references and inquiries issued from E-Mongolia or e-Kiosk machine by non-bank financial institutions and provide financial services through E-Mongolia. Furthermore, within the MoU, it is expected to provide agreements and contracts of financial services based on the digital signature, as well as digitalize stock exchange and trading operation.


“Digital Nation” forum discusses challenges and solutions of digital transformation

With an aim of discussing challenges and solutions of digital transformation, the “Digital Nation” Forum was organized on October 8 at Tuushin hotel. During the forum, corresponding officials underlined the importance of coherence and collaboration of public organizations in the digital transformation. "There were some barriers even though we digitized state services. But now, more attention is being given to solutions to receive state services at all stages from the mobile phones. We have introduced the “E-Mongolia” digital system, which provides citizens with 181  types of state services from their mobile phones, at starters. Further development of the system will allow citizens to receive around 1500 types of services at all levels of government organizations using their mobile phones. This renovation work will be carried out in seven years. If we become a digital nation through the successful realization of digital transformation, we can resolve issues related to corruption. Bureaucracy in government services causes corruption. At today's forum, public and private organizations are discussed together how to improve coherence between public organizations and ensure information security. The digital transformation will also provide possibilities to transfer into a performance-based salary system by eliminating duplication of functions of government agencies," Chief of the Cabinet Secretariat L.Oyun-Erdene said. According to the statistics, a citizen spends 1.30 hours on an average to receive a state service. Introduction of E-Mongolia system has many advantages including saving of citizens’ time and money and  balancing work loading of civil servants. Director of the National Road Transport Center B.Gursoronzon said that government organizations should work coherently. Within the digital transformation works, our organization needs to develop cooperation with Hur system, Dan system, Communications and Information Technology Authority, License Center of General Police Agency, and registration system of the General Authority for State Registration. In general, it is necessary for government organizations to exchange information through Hur system. Currently, the E-Mongolia system is offering nine types of road transport services to the citizens. Head of Information Technology Department of Mobicom Corporation LLC B.Munkhzorig noted the importance of public-private partnerships in the digital transformation. As having a smart city, we can resolve traffic jams with the help of artificial intelligence. In other words, it is possible to tackle traffic jam issues based on data by using technological achievements. A smart city is a data-based solution to solve problems.


ICT- Expo-2020, the largest exhibition to be held at Misheel Expo center

[vc_row][vc_column][vc_column_text] ICT-Expo-2020, the largest annual exhibition of ICT, is expected to take place at Misheel Expo center from October 9 to October 11, 2020. This event will be hosted by the Communications and Information Technology Authority (CITA), the government regulatory agency, for 14 years. In addition to public organizations and private companies, the U.S. Embassy, Huawei, Facebook, and the CITA will take part in the exhibition to introduce technological innovations, new products, and services to the public.  A form will be also held on October 8 at Tuushin Hotel to discuss ICT-Expo 2020’s effects on information technology trends and society as a whole. The form presenters and attendees will consist of technology developers and practitioners representing national and international organizations. Organizations actively engaged in the field of communications and information technology are invited to participate in the exhibition as sponsors and introduce their latest technological inventions, products, and services to the public.  For more information regarding the exhibition please visit the ICT Expo’s website: www.ictexpo.mn. [/vc_column_text][/vc_column][/vc_row]


‘E-Mongolia’ digital platform launched to provide 181 government services

E-Mongolia digital platform, which is intended to serve as a one-stop-shop for various government services, launched officially yesterday, October 01. The Communications and Information Technology Authority, the developer of the E-Mongolia system, today organized a presentation on the system.  The system, which compiles and integrates government services to provide easy and smooth round-the-clock access, now allows citizens to obtain 181 government services through a mobile application (iOS and Android) and online website, such as references, submission of a request to government services, tracking of application processes without limitation of geography, locations, and time and so on. Furthermore, users are able to submit their requests and petitions to the government agencies and get address location, office hours, and service conditions of the government agencies.  Other government service systems, such as E-barimt (VAT promotion system under the Ministry of Finance) and E-halamj (social welfare services under the Ministry of Labor and Social Protection) have also been integrated into the E-Mongolia platform. Another 492 government services will become available on the system within the next year, according to the developer. E-Mongolia app users will not be charged for data used while accessing the app until the end of 2020 in agreement with mobile service providers, such as Mobicom, Unitel, and Skytel as part of their social responsibility. During the presentation of E-Mongolia platform, Chair of the Cabinet Secretariat L.Oyun-Erdene underlined that the system has been developed and introduced within the framework of the government’s long-term development policy ‘Vision – 2050’ and the government’s action plan for until 2024 with a view to reduce red tape and bureaucracy for citizens of the country and develop single-window service concept.  “As five to seven years are estimated to be required for Mongolia to make a complete digital transition, the Parliamentary Standing Committee on Innovation and Digital Policy is developing several bills to ensure digital transition, such as bills on information security, data protection, etc. At minimum, MNT 10 billion could be cut on annual expenses related to paper-based document filings and postal services with the help of the full digitization of government services” said Oyun-Erdene.


Officials and system development engineers meet in regards to centralizing the E-Mongolia Citizen’s feedback 11-11 center

Officials and system development engineers met to discuss plans to include the Citizen’s feedback (complaints, suggestions, and application submission) 11-11 center of the Government of Mongolia in the E-Mongolia centralized system.  The E-System and Hardware for Citizens’ feedback 11-11 center of the Government of Mongolia has been completely renovated to meet the needs of the current digital society. The project, implemented under the GovTech Project, was funded by the World Bank Group and will be implemented very soon. This new updated Citizens’ feedback 11-11 service will be added to the e-mongolia.mn as one integrated public service system.  The Citizens’ complaints, request, and application submissions: Can be filed/given through digital platforms such as online webchat, website, the mobile application, text messages, e-mail, Facebook, Twitter, a phone call, voicemail, and kiosk service. This option will require the citizen to be identified and authenticated in a friendly environment, much like visiting in person. Track and monitor every step of the Citizens’ request and application process/decisionsIncrease the accountability of civil services by receiving feedback from citizens in regards to the response and decision that was given from the GovernmentThe Government will create an electronic analytical database based on the decisions made, by listening to its citizens.


34 tax services added to E-Mongolia Integrated Digital System

[vc_row][vc_column][vc_column_text] Within the framework of the E-Government policy implemented by the Government of Mongolia, CITA has been putting E-Mongolia project into practice. E-Mongolia aims to digitalize all public services provided to citizens step by step by integrating them into a single system. Ms. B.Bolor- Erdene, Chairwoman of the CITA, Mr. S.Tengis, Advisor to the Chairwoman, Mr. B.Bilegdemberel, Head of Department of Information Technology Policy and Coordination of CITA met with the officials of the General Department of Taxation of Mongolia to discuss adding tax-related services to E-Mongolia. The General Department of Taxation presented its current e-tax system. The two sides shared views on how E-Mongolia Integrated System can be an alternative way to effectively provide public services to citizens. As of now, 34 tax services are being delivered through E-Mongolia Integrated system. Moreover, the two sides agreed to work in close cooperation to open up new opportunities to enable citizens to have access to public services, facilitate the exchange of information between the government agencies, make public services accessible, and implement an integrated policy to ensure information security. [/vc_column_text][/vc_column][/vc_row]


The National Committee for Environmental Pollution Reduction met with Communications and Information Technology Authority (CITA) representatives

\The Government of Mongolia, National Committee for Environmental Pollution Reduction met with CITA representatives today (September 7, 2020) to discuss public awareness and marketing work to be done on the information on carbon monoxide prevention and rational use of refined fuels.  At the beginning of the meeting, The Deputy Prime Minister of Mongolia Mr. Sodbaatar. Ya thanked the information and communication branch, and media organizations for supporting public awareness in regards to the Government of Mongolia’s National Committee for Environmental Pollution Reduction’s work to reduce air pollution. He noted that the joint implementation of the work has resulted in a 50 percent reduction in Ulaanbaatar’s air pollution, and plans to move 150,000 households into apartments (in accordance with the ger-to-apartment project), increase refined fuels, build refined fuel plants, upgrade steam boilers and decrease electricity tariffs to 0. The Mongolian Government’s action plan for 2020-2024 aims to reduce air pollution by 80 percent and asked the information and communications branch for cooperation and support. As part of the aim to reduce air pollution by 80 percent, by launching an advocacy campaign along with the  new motto “Follow the Recommendations, Do it  Right”. With this framework, a campaign will be held until the end of October to clean chimneys, check fireplace sealing, proper stove firing, do proper ventilation, and increase equal access to refined fuel. At this time, Ms. Bolor- Erdene.B, chairperson of the Communications and Information Technology Authority, said that air pollution does not only concern people living in ger districts and those who use refined fuels. It is a problem for every citizen. Therefore, the media organizations and operator companies must support the government’s campaign to make sure no one’s life is lost during the cold season, no one is poisoned by carbon monoxide, and work together to reduce air pollution. All updates on air pollution related and information on air pollution reduction efforts/projects will be posted on the capital city’s media center.  According to a study, an average of 2,500 people are poisoned by carbon monoxide each year, more than 200 people are hospitalized and 15-20 die, due to citizens not cleaning their chimneys, improperly sealing their stove and chimney, failing to install proper ventilation, not knowing how to correctly start a fire, using self-made chimney seals, or turning of smoke detectors.  If carbon monoxide poisoning prevention actions are taken, such as public awareness programs and warnings, with the involvement of citizens to decrease air pollution the figures mentioned above could be drastically reduced, preventing many lives from being harmed by carbon monoxide poisoning. They are hoping that these actions would at least save one person’s life. 


The Communications and Information Technology Authority will work with the Bank of Mongolia

The Communications and Information Technology Authority and the Bank of Mongolia signed a cooperation agreement today /2020.09.03/. By concluding an agreement, all public service fees in the Communications and Information Technology Authority’s E-Mongolian online portal will be able to be paid for through the Bank of Mongolia. This will be the basis for the successful implementation of this major project. In other words, payments for the 181 public services available will be processed in the Bank of Mongolia’s  National Payment System, with every step of the transaction the customer’s transaction will be confirmed, and transactions will be transferred in real-time to the Mongolian Treasury account.  The chairwoman of Communications and Information Technology Authority, Ms. Bolor- Erdene.B, said: “The issue of public service payments has been discussed for a long time and is being resolved today. Regardless of which bank they use, citizens have the option to make payments for public services with the help of the commercial bank they use.” Bank of Mongolia’s Payment Systems Department Director-General, Mr. Anar E. said: “The Communications and Information Technology Authority and Bank of Mongolia have signed a cooperation agreement. Under this agreement, bank customers will be able to pay any fees inquired when receiving public services with their payment cards. The Bank of Mongolia has been working with commercial banks and government agencies to digitize public service fee payments since 2016. In the past, public services were provided by their respective government agencies, but the government’s Communications and Information Technology Authority has made the E-Mongolia electronic platform available. In other words, it can be understood that all public services and their fee transactions can be done through the E-Mongolia online platform. The Bank of Mongolia, as an organization authorized to manage and regulate the payment system, operates all interbank transactions and systems. All citizens receiving public services will be processed and verified in the Bank of Mongolia’s National Payment System, and the transactions will be transferred to the Mongolian Treasury account in real-time.” In recent years, the digitization of public services, including public service payments, are being implemented intensively. Until recently, the process of compiling all public services, including inquiries, descriptions, requests, and applications has been a multi-step process. Additionally, there has been pressure on citizens to wait in line at banks and pay high fees on top of the initial payment of these public services. This has caused a great deal of frustration among citizens by wasting time and creating inefficient costs. Although some public services have been digitized, payment services have not been able to fully digitize, preventing public services from fully becoming available online.  The Communications and Information Technology Authority and Bank of Mongolia have signed this cooperation agreement to change this situation, by delivering quick public service payments and eliminating inefficient costs. 


Government officials are assigned to integrate public services into E-Mongolia

[vc_row][vc_column][vc_column_text] At this regular meeting, today /2020.09.02/ the Cabinet assigned ministers, head of agencies, and governors of provinces and Ulaanbaatar city to integrate all public services into E-Mongolia Integrated Digital System. Moreover, the Cabinet issued recommendations to courts prosecutors' offices, and appointed officials to make efforts towards integrating public services into the system. Integrated Digital System, www.e-Mongolia.mn, has integrated 51 services provided by 10 government agencies and is accessible through mobile application and web portal. Since April 2020, more than 23,000 citizens, businesses, and organizations have accessed E-Mongolia to receive public services nationwide.  [/vc_column_text][/vc_column][/vc_row]


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